Refund and Cancellation

ResumeOnFly (prod by CVtoSalary), Cancellations will be considered only if the request is made within the same day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

Refunds will not be granted under the following conditions:

• If you change your mind after purchasing a subscription or service.
• If you fail to use the service during the subscription period.
• If the issue is caused by third-party software or tools not affiliated with our platform.

Refunds may be considered under the following conditions:

• If the service is not delivered as promised due to an error on our end.
• If a technical issue caused by our platform prevents you from accessing the features you paid for, and the issue cannot be resolved within a reasonable timeframe.
• If you cancel your subscription within the refund period outlined below.

Refund requests must be made within 8 days of the payment date. Requests made after this period will not be eligible for a refund.

In case you feel that the product/service received is not as per your expectations, you must bring it to the notice of our customer service within the same day of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision.

To request a refund, please follow these steps:

1. Contact our support team at resumeonfly@gmail.com.
2. Provide your payment receipt, order ID, and a detailed explanation of the issue.
3. Our team will review your request and respond within 3-5 business days.
4. If your request is approved, the refund will be processed to your original payment method within 7-10 business days.

In case of any refunds approved by ResumeOnFly, it'll take 6-8 days for the refund to be processed to the end customer.

If you have any questions about this Refund Policy or require assistance, please reach out to us at resumeonfly@gmail.com.